TUPE Manager
Excellerate Group is a £150m soft services market leader and we provide dynamic, tech-led solutions for clients across the UK & Ireland. We’re now a 10,000 strong team, serving over 2600 client sites
We usually respond within a week
TUPE Co-Ordinator
1. Role Purpose
The TUPE Co-ordinator supports the HR and Mobilisation teams in managing all aspects of the TUPE process during a contract mobilisation. The role ensures compliance with TUPE legislation, accurate data handling, effective communication, and a smooth experience for employees transferring into the organisation. The Co-ordinator will participate in consultations, gather information, support planning, and maintain full documentation throughout the process.
2. Key Responsibilities
TUPE Consultations & Employee Engagement
- Support the delivery of group and 1-to-1 TUPE consultation meetings.
- Provide clear, professional explanations of the TUPE process, timelines, and employee rights.
- Respond to routine employee queries and escalate complex issues to HR.
- Assist with issuing consultation letters, FAQs, meeting invites and information packs.
- Ensure employees feel supported, informed, and treated with dignity throughout the process.
Data Management & Compliance
- Gather, review, and verify incoming Employee Liability Information (ELI) from the outgoing contractor.
- Maintain accurate records of all TUPE documentation, including attendance at consultations, employee queries, and decisions.
- Track ELI amendments and ensure updates are communicated to HR and Operations.
- Support GDPR-compliant handling of personal data.
- Ensure all activities align with TUPE legal requirements and internal policies.
Mobilisation Support
- Work with the Mobilisation Manager to maintain TUPE timelines and milestones.
- Prepare personnel information for onboarding, payroll set-up, and training schedules.
- Assist with issuing new starter documentation (contracts, welcome packs, site rules).
- Help coordinate induction and onboarding arrangements for transferring employees.
- Liaise with site managers, union representatives, and outgoing contractors where required.
Communication & Reporting
- Provide daily/weekly TUPE progress updates to HR and the mobilisation team.
- Escalate risks, employee concerns, or potential disputes promptly.
- Support the creation of briefing materials, communication plans, and staff notices.
- Support post-transfer follow-up to ensure any outstanding issues are resolved.
3. Key Skills & Experience Required
Essential
- Experience in HR, employee relations, or people-focused roles.
- Strong understanding of TUPE processes or previous involvement in mobilisation or transitions.
- Excellent communication and interpersonal skills.
- Strong organisational skills and attention to detail.
- Ability to maintain confidentiality and manage sensitive information.
- Confidence in speaking with employees at all levels.
- Good administrative and record-keeping abilities.
Desirable
- Direct experience coordinating TUPE consultations.
- Knowledge of employment law relating to TUPE.
- Experience working in cleaning, FM, or service-sector environments.
- HR qualification (CIPD Level 3+) or equivalent experience
5. Working Requirements
- Temporary contract aligned to mobilisation timelines.
- Flexibility to travel to sites and attend consultation sessions.
- May require early mornings, evenings, or weekend availability depending on workforce shift patterns.
Location: Dartford, London
Salary: £40,000
Please note, This is a Fixed Term position for a 3 month role, this is the annual salary and all roles are interim only.
- Locations
- 7 Waterside Court, Galleon Boulevard, Crossways, Dartford DA2 6NX
- Total weekly hours
- 40
7 Waterside Court, Galleon Boulevard, Crossways, Dartford DA2 6NX
We reward our people
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Employee Assistance Programme (EAP)
We've joined forces with the Retail Trust, to introduce a range of measures to support our team's health and wellbeing. Every member of the team has free access to a range of personalised wellbeing resources, which includes access to a virtual GP, financial aid, counselling and cognitive behavioural therapy, discounts and rewards - as well as the Retail Trust’s 24-hour wellbeing helpline.
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Hastee Pay - Earnings on Demand Platform
Our team can access a portion of their earned pay when they need it, on-demand. Hastee Pay also offers financial education and management tools for all too.
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Excellerate Superstars
We recognise and acknowledge our exceptional team members in Superstars Reward & Recognition programme.
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Refer a Friend Programme
Introduce a friend or family member to our team, and receive £100 as a thank you payment (after a qualifying period).
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Cycle to Work Scheme
Our support for environmental causes and the wellbeing of our employees come together in our Cycle-to-Work scheme. Find out more when you join us!
Workplace & culture
Excellerate Services is a diverse workplace where innovation, sustainability and challenging the norm to deliver exceptional service is what we do, every day.
We are customer obsessed and people focused.
We take great pride in recognising our amazing people every day. And we encourage everyone across the business to be open and transparent in everything they do.
Being a responsible and sustainable business is a fundamental principle and guides every decision we make.
Join us on our ambitious journey and thrive with Excellerate.
About Excellerate Services
Excellerate Services Group is a thriving, dynamic place to work.
Our aim is simple; to deliver technology-led and quality-driven cleaning and security services for our clients across the UK and Ireland.
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