Administrator
We usually respond within two weeks
Excellerate Group are a dynamic, technology led market leader for the provision of soft services across the UK and Ireland.
We are currently recruiting for :- Administrator
This is a role that will provide excellent opportunities as the company grows and we are looking for someone that can grow into the role as the business expands.
If you have the ability to contribute to the team and want to help promote our Company values, are able to be friendly, polite but assertive whilst always remaining professional.
Role Specifications:
- Actioning daily emails and general communication.
- Answering inbound calls from clients and staff
- Data entry on Microsoft and bespoke in-house systems.
- Completion of any administration tasks required daily.
- To adhere to all Company processes, policies and procedures.
- Respond to any client feedback in a professional and timely manner.
- Respect the confidentiality of Excellerate Services and the client.
- Reviewing CV's and scheduling interviews.
Skills required:
- Customer service skills are paramount to this role
- Previous recruitment based experience would be beneficial.
- Excellent data entry skills, you must be quick, efficient and above all highly accurate.
- Attention to detail is paramount in the role.
- Excellent communication (both verbal and written)
- You must be well organised and be able to work well on your own initiative as well as part of a bigger team.
- You must be confident with the use of Microsoft Office based applications and with Excel in particular.
Working Hours for Role
- Monday - Friday, potentially some weekend work required.
- 8.00am -5.00pm
- 40 hours per week
Benefits:
- Holiday Entitlement 28 days including Bank Holiday
- Employee Assistance Programme
- Free On-Site Parking
Salary: £27000 - £29000
- Department
- Helpdesk Administrator
- Locations
- Performance Centre, Abbey Mill Business Centre, Paisley PA1 1JS
- Total weekly hours
- 40
Performance Centre, Abbey Mill Business Centre, Paisley PA1 1JS
We reward our people
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Employee Assistance Programme (EAP)
We've joined forces with the Retail Trust, to introduce a range of measures to support our team's health and wellbeing. Every member of the team has free access to a range of personalised wellbeing resources, which includes access to a virtual GP, financial aid, counselling and cognitive behavioural therapy, discounts and rewards - as well as the Retail Trust’s 24-hour wellbeing helpline.
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Hastee Pay - Earnings on Demand Platform
Our team can access a portion of their earned pay when they need it, on-demand. Hastee Pay also offers financial education and management tools for all too.
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Excellerate Superstars
We recognise and acknowledge our exceptional team members in Superstars Reward & Recognition programme.
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Refer a Friend Programme
Introduce a friend or family member to our team, and receive £100 as a thank you payment (after a qualifying period).
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Cycle to Work Scheme
Our support for environmental causes and the wellbeing of our employees come together in our Cycle-to-Work scheme. Find out more when you join us!
Workplace & culture
Excellerate Services is a diverse workplace where innovation, sustainability and challenging the norm to deliver exceptional service is what we do, every day.
We are customer obsessed and people focused.
We take great pride in recognising our amazing people every day. And we encourage everyone across the business to be open and transparent in everything they do.
Being a responsible and sustainable business is a fundamental principle and guides every decision we make.
Join us on our ambitious journey and thrive with Excellerate.
About Excellerate Services
Excellerate Services Group is a thriving, dynamic place to work.
Our aim is simple; to deliver technology-led and quality-driven cleaning and security services for our clients across the UK and Ireland.
Administrator
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