Assistant Installation Technician
Excellerate Group is a £150m soft services market leader and we provide dynamic, tech-led solutions for clients across the UK & Ireland. We’re now a 10,000 strong team, serving over 2600 client sites.
We usually respond within a week
Excellerate Group is a dynamic, technology led market leader for the provision of soft services across the UK and Ireland.
We are an industry disrupter delivering data driven, use based services to clients across a variety of sectors. Our growing success is built on creating bespoke dynamic solutions which have the ability to evolve and flex to the needs of our clients.
Excellerate Services are recruiting for:
Assistant Installation Technicians (4 Roles Available)
Key responsibilities
- Support site surveys by taking measurements, photos, and notes, and helping identify suitable mounting/power options.
- Assist with installing sensors, gateway hardware, brackets, trunking/clips, labels, and basic cable management.
- Help commission devices using mobile/tablet apps under supervision (record serial numbers, confirm “online” status, basic checks).
- Carry tools, manage fixings/stock, keep the work area tidy, and maintain a professional on-site presence.
- Complete job paperwork: checklists, photo packs, device IDs, and “as found/as left” notes.
- Report issues to the lead technician (site access problems, damaged kit, power/connectivity constraints).
- Support returns, swaps, and basic maintenance visits (e.g., sensor replacements/battery swaps where applicable).
Essential requirements
- Practical aptitude (DIY/installation/mechanical/electrical interest) and willingness to learn.
- Comfortable working on customer sites and following instructions/processes carefully.
- Good communication and a polite, professional manner with site staff.
- Physically able to do field work (carrying equipment, using ladders where trained, working in varied environments).
- Full UK driving licence (or working towards) and willingness to travel.
Desirable
- Any exposure to field work: telecoms, IT installs, alarms/CCTV, AV, structured cabling, or facilities/maintenance.
- Basic understanding of Wi-Fi/Ethernet and using smartphone apps for work tasks.
Working Hours:
- Various hours/days
Location: Field-based across the UK (regular travel required)
Salary Details: £ 13.45
UK Group HQ, 65 Leonard Street, London EC2A 4QS
We reward our people
-
Employee Assistance Programme (EAP)
We've joined forces with the Retail Trust, to introduce a range of measures to support our team's health and wellbeing. Every member of the team has free access to a range of personalised wellbeing resources, which includes access to a virtual GP, financial aid, counselling and cognitive behavioural therapy, discounts and rewards - as well as the Retail Trust’s 24-hour wellbeing helpline.
-
Hastee Pay - Earnings on Demand Platform
Our team can access a portion of their earned pay when they need it, on-demand. Hastee Pay also offers financial education and management tools for all too.
-
Excellerate Superstars
We recognise and acknowledge our exceptional team members in Superstars Reward & Recognition programme.
-
Refer a Friend Programme
Introduce a friend or family member to our team, and receive £100 as a thank you payment (after a qualifying period).
-
Cycle to Work Scheme
Our support for environmental causes and the wellbeing of our employees come together in our Cycle-to-Work scheme. Find out more when you join us!
Workplace & culture
Excellerate Services is a diverse workplace where innovation, sustainability and challenging the norm to deliver exceptional service is what we do, every day.
We are customer obsessed and people focused.
We take great pride in recognising our amazing people every day. And we encourage everyone across the business to be open and transparent in everything they do.
Being a responsible and sustainable business is a fundamental principle and guides every decision we make.
Join us on our ambitious journey and thrive with Excellerate.
About Excellerate Services
Excellerate Services Group is a thriving, dynamic place to work.
Our aim is simple; to deliver technology-led and quality-driven cleaning and security services for our clients across the UK and Ireland.
Already working at Excellerate Services?
Let’s recruit together and find your next colleague.