Recruitment & People Development Manager
We usually respond within a week
We are seeking a dynamic and experienced Recruitment & People Development Manager to join our team. This role is pivotal in ensuring the effective management of our workforce and delivering exceptional support to our operational teams and client.
The successful candidate will take ownership of recruitment, training, performance management, and people-related change processes, ensuring alignment with company goals and legal compliance.
Key Responsibilities
1. Recruitment and Onboarding
• Develop and manage recruitment campaigns, including job advertisements, interviews, and candidate selection.
• Oversee the vetting and referencing processes to ensure compliance with company policies.
• Design and deliver induction programs to ensure new hires are fully integrated into the team.
2. Training and Development
• Manage and enhance the in-house training platform to ensure all team members complete mandatory and role-specific training.
• Monitor task completion rates and provide additional support or resources where necessary.
• Foster a culture of continuous learning and development.
3. Performance Management
• Implement and manage performance appraisal systems to support the professional growth of on-site and operational teams.
• Identify performance gaps and design strategies to address them in collaboration with senior operational leads.
4. Change Management
• Lead on-site team transitions or restructuring projects in response to client or operational needs.
• Collaborate with HR and operations teams to ensure smooth and compliant change processes.
5. HR and People Management Support
• Provide guidance and support to operational teams on complex HR cases, including disciplinary actions, grievances, and conflict resolution.
• Ensure compliance with employment laws and company policies in all HR matters.
6. Reporting and Client Communication
• Prepare and deliver reports to client and the senior team on workforce metrics, recruitment progress, training outcomes, and performance trends.
• Act as a key point of contact for all people-related matters, ensuring timely and effective communication.
Qualifications and Skills
• Proven experience in recruitment, training, performance management, and HR support.
• Strong understanding of employment laws and HR best practices.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to manage multiple priorities and work under pressure.
• Proficient in using HR and training software platforms.
• Experience in a facilities management or operational environment (desirable).
Why Join Us?
We offer a supportive and inclusive work environment, opportunities for professional growth, and the chance to make a real impact within a fast-paced and growing company.
Application Process
To apply, please submit your CV and a cover letter detailing your suitability for the role. We look forward to hearing from you!
Location: Midlands Region
Salary: £45000 - £50000.
- Department
- Recruitment
- Locations
- Dartford
- Total weekly hours
- 40
Dartford
We reward our people
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Employee Assistance Programme (EAP)
We've joined forces with the Retail Trust, to introduce a range of measures to support our team's health and wellbeing. Every member of the team has free access to a range of personalised wellbeing resources, which includes access to a virtual GP, financial aid, counselling and cognitive behavioural therapy, discounts and rewards - as well as the Retail Trust’s 24-hour wellbeing helpline.
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Hastee Pay - Earnings on Demand Platform
Our team can access a portion of their earned pay when they need it, on-demand. Hastee Pay also offers financial education and management tools for all too.
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Excellerate Superstars
We recognise and acknowledge our exceptional team members in Superstars Reward & Recognition programme.
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Refer a Friend Programme
Introduce a friend or family member to our team, and receive £100 as a thank you payment (after a qualifying period).
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Cycle to Work Scheme
Our support for environmental causes and the wellbeing of our employees come together in our Cycle-to-Work scheme. Find out more when you join us!
Workplace & culture
Excellerate Services is a diverse workplace where innovation, sustainability and challenging the norm to deliver exceptional service is what we do, every day.
We are customer obsessed and people focused.
We take great pride in recognising our amazing people every day. And we encourage everyone across the business to be open and transparent in everything they do.
Being a responsible and sustainable business is a fundamental principle and guides every decision we make.
Join us on our ambitious journey and thrive with Excellerate.
About Excellerate Services
Excellerate Services Group is a thriving, dynamic place to work.
Our aim is simple; to deliver technology-led and quality-driven cleaning and security services for our clients across the UK and Ireland.
Recruitment & People Development Manager
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