Project Administrator
Excellerate Group is a £150m soft services market leader and we provide dynamic, tech-led solutions for clients across the UK & Ireland. We’re now a 10,000 strong team, serving over 2600 client sites.
This role is key to the successful delivery for a high level of service as agreed and outlined in the contract agreements between GSA & Clients.
You will help significantly shape the development of company strategy by ensuring GSA meets the required performance levels & customer service standards.
This is a demanding tole that will provide excellent opportunities as the business grows. You will need to be proactive, meet deadlines, liaise with people at all levels, work accurately & respect confidentiality of the business and its clients.
Main duties and responsibilities
- You will be responsible for the following key points and maintain professional relationships with internal parties.
- Produce weekly/monthly reports.
- Answering internal/external phone calls, delivering a good customer service each time
- Monitoring T&A data directly from the system – Highlighting areas of concern
- Completing daily/weekly attendance sheets
- Provide effective administrative support to the business streams as required.
- Updating and coordinating the project tracker
- Maintaining records on spreadsheets & databases
- Ensuring all files are complete and stored for audit or Business streams reviews.
- Scheduling appointments as required.
- Producing accurate minutes of team meetings and other key meetings
- Attend to ad hoc requests as required in a timely and polite manner.
- Planning Site visits
- Role is office & field based.
- Traveling for work – Staying away 2-4 nights per week on rotation.
- Engage with client – Signing into store, checking standards & detailing reason for visit.
- Visiting stores for project rollout & other business requirements.
- Training both area, regional managers & office administrators on the T&A System
- Training operatives on site on how to work the T&A system.
Salary - £24000 - £26000 based on experience.
28 days holiday bank holidays inclusive.
Free on site parking and referral program
- Department
- Project Administrator
- Locations
- Performance Centre, Abbey Mill Business Centre, Paisley PA1 1JS
Performance Centre, Abbey Mill Business Centre, Paisley PA1 1JS
We reward our people
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Employee Assistance Programme (EAP)
We've joined forces with the Retail Trust, to introduce a range of measures to support our team's health and wellbeing. Every member of the team has free access to a range of personalised wellbeing resources, which includes access to a virtual GP, financial aid, counselling and cognitive behavioural therapy, discounts and rewards - as well as the Retail Trust’s 24-hour wellbeing helpline.
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Hastee Pay - Earnings on Demand Platform
Our team can access a portion of their earned pay when they need it, on-demand. Hastee Pay also offers financial education and management tools for all too.
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Excellerate Superstars
We recognise and acknowledge our exceptional team members in Superstars Reward & Recognition programme.
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Refer a Friend Programme
Introduce a friend or family member to our team, and receive £100 as a thank you payment (after a qualifying period).
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Cycle to Work Scheme
Our support for environmental causes and the wellbeing of our employees come together in our Cycle-to-Work scheme. Find out more when you join us!
Workplace & culture
Excellerate Services is a diverse workplace where innovation, sustainability and challenging the norm to deliver exceptional service is what we do, every day.
We are customer obsessed and people focused.
We take great pride in recognising our amazing people every day. And we encourage everyone across the business to be open and transparent in everything they do.
Being a responsible and sustainable business is a fundamental principle and guides every decision we make.
Join us on our ambitious journey and thrive with Excellerate.
About Excellerate Services
Excellerate Services Group is a thriving, dynamic place to work.
Our aim is simple; to deliver technology-led and quality-driven cleaning and security services for our clients across the UK and Ireland.
Project Administrator
Excellerate Group is a £150m soft services market leader and we provide dynamic, tech-led solutions for clients across the UK & Ireland. We’re now a 10,000 strong team, serving over 2600 client sites.
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